Privacy Policy

Information you provide: When you create an account, place an order, or contact us, we collect your name, email address, phone number, delivery address, and payment information (processed securely through our payment partner — we never store card details).

Automatically collected: We collect browsing data, IP address, browser type, pages visited, and time spent — via cookies and analytics tools — to improve your experience.

Wishlist & preferences: If you use our wishlist or filter features, we store those preferences (locally in your browser) to provide a better shopping experience.

• To process and fulfill your orders
• To send order confirmation, shipping updates, and receipts
• To respond to your queries and provide customer support
• To send marketing communications (only with your consent — you can unsubscribe anytime)
• To improve our website, product listings, and services
• To comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We share information only with:

• Delivery partners (name, address, phone) to fulfil your order
• Payment processors (transaction data only) to process payments securely
• Analytics tools (anonymised data) to understand website usage
• Legal authorities if required by law

We use cookies to remember your preferences, keep you signed in, and understand how you use our website. You can disable cookies in your browser settings, though this may affect some features.

We implement industry-standard security measures including SSL/TLS encryption, secure servers, and regular security audits. However, no transmission over the internet is 100% secure — please protect your account password and log out on shared devices.

We retain your personal data for as long as your account is active or as needed to fulfill our legal obligations. You can request deletion of your account and associated data by emailing support@owlsonboard.com.

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate information
• Request deletion of your data
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@owlsonboard.com.

Our website may contain links to third-party websites (e.g. BoardGameGeek, YouTube). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this policy from time to time. When we do, we'll post the updated version on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

For any privacy-related questions or concerns, contact us at:

Owls On Board
support@owlsonboard.com
Bengaluru, Karnataka, India